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That Pelvic Lady, LLC

 

Terms & Conditions 

Last updated: 3/12/25

 

These Terms & Conditions (“Terms”) govern your access to and use of the digital course provided by That Pelvic Lady, LLC. By purchasing or accessing our course, you agree to comply with these Terms.

1. Course Access & Delivery

Upon successful payment, you will receive access to the digital course materials through the email address you provided at checkout.

  • Access Duration: You will have access to the course for the lifetime of the course, meaning as long as we continue to offer and support it. Should we discontinue the course, you will receive at least 30 days' notice to download any materials.

  • Access Issues: If you encounter issues accessing the course, contact us at: [email protected]. 

2. Payment & Pricing

  • Payment: All payments are processed securely through third-party platforms (e.g., Stripe, PayPal). We do not store your payment information.

  • Pricing Changes: We reserve the right to adjust pricing at any time without prior notice. However, the price you paid at the time of purchase is final.

3. Refund Policy:

Due to the digital nature of the products & our customers being able to immediately access and download the content, all sales of our online courses are final. Once you’ve accessed the course, no refunds will be offered, so please read the course description carefully and reach out to us with any questions before purchasing! If you experience technical difficulties that prevent you from accessing the course, please contact our support team within 7 days of purchase for assistance.

Exceptions:

  • Technical issues preventing access to the course content.
  • Accidental “double” purchase 

If, for whatever reason you are not satisfied with this course, email us within 7 days—we’re here to help!

Refund Request Procedure:

To request a refund under the exceptions outlined above, please contact us at [email protected] with your order number and a description of the issue.

Processing Time:

Refund requests will be reviewed within 5 business days. Approved refunds will be processed within 10 business days.

Contact Information:

For any questions regarding our refund policy, please contact us at [email protected].

Chargebacks

In the event of a chargeback, we reserve the right to terminate access to the course and pursue recovery of the amount owed.

4. User Responsibilities

By purchasing and using the course, you agree:

  • To provide accurate information during purchase.

  • Not to share your login credentials or course access with others.

  • To comply with these Terms and applicable laws while engaging with our content. 

5. Disclaimers & Limitation of Liability

  • Educational Purpose: This course is for informational and educational purposes only and does not replace professional medical advice. Always consult a healthcare provider regarding any medical concerns.

  • No Guarantees: While we strive to deliver valuable information, we cannot guarantee specific outcomes from course participation.

  • Limitation of Liability: Our total liability for any claims arising from your use of the course is limited to the amount you paid for the course.

6. Intellectual Property

  • Course content is for personal use only.

  • You may not share, reproduce, resell, or distribute any part of the course without written permission.

  • Violation of this policy may result in the termination of access without refund and legal action if necessary.

7. Governing Law

These terms are governed by the laws of Wisconsin and USA. Any disputes be resolved exclusively in the courts of Madison, Wisconsin, USA.

8. Privacy Policy

By using our course, you agree to our privacy policy, which explains how we collect, use, and protect your personal information.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of the course after changes signifies your acceptance.

10. Testimonial Disclosure

Testimonials featured on this site are from actual customers who have used our products and services. We have obtained their consent to use their statements and images. We may edit or remove identifying information (such as last names or locations) to protect privacy. Individual results may vary, and there is no guarantee that you will experience the same outcomes. Any testimonials or reviews used are meant to reflect the experience of the person providing the feedback and not a promise or guarantee of results for all customers.

11. Terms for Course Updates

We reserve the right to update and enhance the course content periodically. While we strive to keep the course current and valuable, access to these updates is included for all current students.

12. Contact Us

If you have questions about these Terms, contact us at:

That Pelvic Lady, LLC

[email protected]